Sony India Pvt Ltd — Sony Bravia 40EX430 Repair | |||
Hi, I have bought Sony bravio from Croma Chennai T nagar branch on 1.09.2013. Within one month Oct 25th 2013 TV showing one line in the center. I have raised the complaint on the same date. The technician visited my place and said they will repair in one week. More than two weeks(9.11.2013) I didnt get any response from the sony service center. I made call to them and raised the compliant to Sony customer care. 11.11.13 I got call and they said the same TV is not in stock so they will provide another model TV Sony Bravio KLV-40R452A. I said that model is not satisfied with the existing one. I have asked for new mode Sony Bravio KDL-42W670A. They said that they would arrange a call for this. After one week no response from their end. Again I called customer care they said the same quote they will arrange call. On 25th Nov sony service center from valasarakam guy said KLV-40R452A was arrived So gave pressure to replace with that model. I again contact customer support and said these details customer support team saying they will resolve the problem soon. I have been waiting for 40 days with the repair Tv. I want to raise this to Consumer court . Could you do anything from your end. Regards, Mariappan R [protected] Was this information helpful? | |||
 5 Comments | |||
Comments
Dear Mariappan,
Thank you for sharing your feedback with us. This will help us greatly to improve our service standards for you.
We would like to get in touch with you. Request you to share with us your contact details (phone number or e-mail id) to allow us to get back to you.
Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.
Sincerely,
Team Croma
Thank you for sharing your feedback with us. This will help us greatly to improve our service standards for you.
We would like to get in touch with you. Request you to share with us your contact details (phone number or e-mail id) to allow us to get back to you.
Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.
Sincerely,
Team Croma
Dear Mariappan,
Hope our team has contacted you.
For any further queries or feedback, do feel free to call us on[protected] or e-mail us at [protected]@cromaretail.com
Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.
Sincerely,
Team Croma
Hope our team has contacted you.
For any further queries or feedback, do feel free to call us on[protected] or e-mail us at [protected]@cromaretail.com
Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.
Sincerely,
Team Croma
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