| Address: | Tirupur, Tamil Nadu |
Good evening sir/madam, I am Gowtham from Tirupur Tamil nadu, i had used xperia l mobile and with that mobile i had got some problems repeatingly .I had submitted for service in Tirupur K.G.Electronics, No.10, Thennampalayam Extn, Palladam Road, Tirupur-641 012. ..They had changed the main board 3 times...Totaly i had given 4 times service.And now 5th time i had asked for replace my mobile.I had submitted my mobile on 28/07/2014 my ticket id is [protected].I had asked xperia T2 ultra instead of my xperia l.They had said that we will send mail to head and after his reply within 7 days they will inform me the discount pice..And if i am ok, and after my payment i will receive my mobile within 20 days...But whenever i am caling to service center they are replying me the same answer that we had sent them the mail but they had not yet replied..Due to this i am suffering a lot without mobile.It is 30th day today but now also i am getting the same answer from the service center...when i called customer support regarding this problem they had said me that there is no status regarding your complaint ...please mail to this mail id - questions.[protected]@support.sonymobile.com it will be usefull for you and you will get the status soon.I had mailed to this id given above on 20/08/2014.And i got a reply that i will get solved from this problem within 48 hours, but till now i didnt get any answer.And also i had mailed to [protected]@ap.sony.com yesterday 25/08/2014 there is no reply for me.
My Previous job no & ticket id's are given below
1.W[protected] & [protected] on 03 March 2014,
2.W[protected] & [protected] on 01 April 2014,
3.W[protected] & [protected] on 06 June 2014,
4.W[protected] & [protected] on 10 June 2014, and now
5th time- W[protected] & [protected] on 28 July 2014.
Please concern my problem and reply me soon.I am waiting for your reply.. Was this information helpful? | 
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