Sony India — Regarding Size replacement of LED TV | |
Respected Sir/ Madam,
Greetings,
I am a customer of Sony India. I recently purchased Sony Bravia LED TV KDL42W850 Sr No: 4307956
From Sony World Amar Enterprises Patiala on 5.4.2014. (Reciept No.:2343) .The Product is Simply Awesome. Its Triluminious Panel just take away you to a new world. As a genuine sony customer, I am Sharing my problem with you, as it may work for the betterment of the company. As soon as I purchased the product when it was installed in my drawing room, our family felt that it is little small for a large room. The very next day I called the Showroom & requested them that I need at least 47 0r 50” LED & requested them to replace with bigger size. But they denied that once the product is billed they are unable to do so..Leaving me with no wayout, & suggested me ridiculously to sell it on online sites like OLX & purchase another one. I had Still not used the product for that reason that may some wayout might occur.
Here I want to suggest that as this giant company have to make some policy in India too. As in western countries one can replace it if you are unsatisfied.. Now as compared to western companies India too has very large customer Share.
I am the genuine loyal customer of sony india. Can my problem may be resolved as I need model size 50” or 55” . and the rest money be adjusted from me. Or anywayout to make customer relations more friendly. Thanking you in anticipation & expecting an early response
Regards
Hardeep Singh Gulati
Mob: [protected]
E Mail: [protected]@rediffmail.com
H.No. 176, X-A, Majithia Enclave, Nabha Road,
Patiala Punjab 147001 Was this information helpful? | |
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