Sony India — Repeated Same problem in my T2 ultra mobile IMEI NO-[protected],MODEL NO-D5322 & Replacement of My mobile by New One.

Address:

Varanasi, Uttar Pradesh

Dear Sir/Ma'm My self Nafisa Bano Ansari, I bought Sony T2 Ultra on 23/07/2014 from Varanasi.From starting i was facing facing some interrupted communication problem in my mobile but i thought it may be network problem then i have changed my mobile but same SIM was working excillent in manner in other mobiles, hardly i can hear voice of other party so much disturbance was introducing during communication. 1- Then Iwent to Libra Technicom Service center in Varanasi, they told to update the softare then service Engineer updated the software but problem was not resolved, 2-Again after fifteen days I wemt to service center, again he told me there is some setting problems then what he did in my mobile settings but problem was still present in my mobile. 3-On 06/12/0204 again I went to service center then he submitted my mobile and said there is front speaker problem in mobile, after three days i called up to service center to get service status of mobile he told me some times will take because spare part is not available, spare part will come from head office/NEW DELHI.After ONE HOUR message comes from service center to collect the mobile (your mobile is repaired, ready for collection).I collected my mobile but during use of mobile i found same problem exist in mobile JOB Sheet no-W[protected] 4-Next on 27/12/2014 I went to Libra Technicom again submitted my mobile .On 06/01/2015 I had recieved my mobile but same promblem was exist. JOB Sheet No-W[protected] 5-Next on 08/01/2015 I submitted my mobile JOB Sheet no-W[protected] from dated 08/01/2015 till now i have not recieved my mobile.I am trying to contact customer care all Sony sevices supports but no one interested to solve my problem. Now I am not satisfied with services provided by Sony Service Cervice because siply they make fool to people, Thats why I had requested to SONY CARE to replace my mobile but everyone related to SONY xperia not supported me all people are harresing me . Now I am requesting you whether replace my mobile by brand new mobile or refund my entire amount which i have paid (i.e Rs 23000/ ) Waiting for your favourable support Nafisa Bano Ansari Contact no-[protected] Varanasi/INDIA Attatchments 4 Attachments Preview attachment DSC_0001.jpg Image DSC_0001.jpg Preview attachment DSC_0002.jpg Image DSC_0002.jpg Preview attachment DSC_0026.JPG Image DSC_0026.JPG Preview attachment DSC_0027.JPG Image DSC_0027.