Sony India — Replacement of tv for defective bravia tv

Address:Cuddalore, Tamil Nadu, 607801

Am n. Sivakumar from neyveli township... Bought a tv on may2013... Sony bravia 40 inch led... On march 2016 i gave a complaint for non working... Executives attended the complaint and said that its defected pic tube but the same model is stopped production and also added that if 14500rs is paid (Amt equivalent to the picture tube) then they will replace the old with the new one... A dd has been taken and given in pudhucherry sony centre... Since then 3 to 4 calls have been received from the centre stating the new model number but since i could not understand the model number clearly. They confirmed the model thru mobile phone... When the new one arrives i am convicted not to accept any inferior model or a superior one... Replaced model should be equivalent to the old one... Pls look into the issue immediatly and solve as soon as possible...

Reference details : n. Sivakumar... [protected] (Mob) or [protected] (Mob)...
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