Sony India — Service agreement complaint

Address:

Mumbai City, Maharashtra, 410209

I have brought Sony Bravia 46" LED 3D TV 3 yrs back. Since warranty is voided and i am facing a technical defect now, i have logged a complaint to sony India. With the complaint number Sony india committed 48hrs to fix defect with the charges linked with service, and i have agreed the same. Even after a week with multiple call from my end, I have not received the response. When i call they use to say, engineer is not available, engineer is sick, and some times they not use to attend the call. complaint ID:[protected]nd Nov 2015) Sony India Service center Sri Sai electronics, Raigadh. Phone :[protected]/ 0 [protected]