Sony India — Service of tv

Address:688533

I am a fan of Sony products. In fact, 6 of the product I use is of Sony testifying the confidence I have in Sony products backed by excellent and timely back up service. But I am now facing a situation challenging this conference.
Recently my Sony tv KDL32EX650 had some problem and your reportedly registered service provider for Alapuzha region M/s Bright Care diagnosed it as defect in LED PANEL. They have under their receipt no 3258 dt 26.11.16 took an advance of Rs. 4000 and I have not heard from them since.
I hope you would take up the matter with them for early settling of the issue so that the Trust we had in you is not allowed to be withered away.
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    +91 99 6793 9629
    +91 90 2912 0629
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    No 14/43 Hameedia Centre 2nd Floor, Haddows Road, Nungambakkam, Chennai, Tamil Nadu, India - 600034
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