[Resolved]  Sony India — sold defective mobile

Address:

Gurgaon, Haryana

I purchased a sony experia mobile on 21st july 2014 from a croma store in gurgaon on urgent basis as my old mobile got damaged there on road because i cant put my phone switched off anytime as per my job so i puchased cell phone from there only but with in 20 days of puchase the problems starts occuring in mobile and i also didn't found any thing in phone what they told me about and after that when i again went to croma store to get it replaced they said they will get the same phone rectified with in a day but they cant change it and cant give any alternate option i said ok but i am leaving 40 KMs away from the store they were ready to deliever it to my home in the evening but in evening i received call from croma that they will rectify it with in a week so keep your sim card in your pocket for one week thay cant do anything. now i want my money back or my mobile replaced from sony. I dont want that phone back as i already purchased the another one. my name is robin ([protected])