[Resolved]  Sony India — Sold Defective product by which touch & display replaced with in 6 months by Abhivrudi tech service center and still same issue exist

Address:

Bangalore, Karnataka

I had purchased Sony xperia Tipo reference number being [protected] dated 27 feb 2013. Within one month from the purchase the device had touch issue that the touch was fail to behave sometime and I took this for repair in Ahivrudhi tech Jayanagar service center. They addressed the issue saying touch problem and replaced the touch After few days of repair another problem occurred that the screen went blank and nothing can be seen on the phone. Only it use to blink when call comes. I reported this issue to Ahivrudhi tech Jayanagar service center little later and they said touch screen needs to be replace. They replaced it and given back. After this service I did use for a while and another problem started that phone get hangs on an off. By which after placing call the screen goes blank and unable to perform any operation until the screen get activates back. I have been bearing this issue since last 9 months and till today this issue exist. I just regret every time saying why did I chose Sony xperia . Not even for 3 months i could make use of this mobile happily . Such a disaster model. If it’s a design issue then really Sony shouldn’t offer such untested models to the market which has created pretty bad impression. These issues was been addressed to the customer care last time saying your changing the major part touch and display which I never no will cause what issue next. I just tolerated this problem for a quite a while due to I was able to just receive and make calls. Though the problem occurred during the warranty period I am fail to report this mobile to service center since i was out of station. Kindly treat this compliant as strong grievance against the model released by sony and the service provided by Abhivrudhi tech which has a failures again and again. We are not sure whehter they have put new spare or old. Contact :[protected]