Sony India — Sony bravia kdl-46w700a problem with display panel

Address:	Mumbai City, Maharashtra, 400056
Website:	www.sony.co.in

Management team work of sony india

Sir/ma'm

I, vijay shah, your customer is facing issue with an led tv of model no: kdl - 46w700a of your company.

It has just been 2-3 years, that we have purchased it from vijay sales, and the entire tv display is showing trouble. Regarding this, we had also called your customer care office, they had sent a boy with job no: j61996756 on 19/8/2016. He informed that we need to change the entire panel of the tv and the cost we will have to bear is of rs 30, 228/-.
Sir/ma'm, at this price one can actually buy a new tv. We being your loyal customer deserve good discount on repairs or replacment. And any tv lasts for a longer period than this tv of sony did. I demand better discount, as we have been using sony for years and this kind of fault should not arise within such a short term of period.
Request you to take my complaint in consideration and act on it asap.

Regards,
Vijay shah
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