Sony India — Sony Bravia LED 40" Display panel problem Model KDL40EX650 | |||
I have 40" LED sony bravia purchased @ 65000 INR which is now 2 years old . After 1 year of warranty suddenly display panel is showing black vertical lines on the screen, Sony engineer told to fix this its require new panel costing 22, 000 INR. Now After reviewing lot of websites and customer forum i found this is manufacturing defect as almost all televisions are facing same problem. Need consumer forum team help to get my faulty models fixed from Sony it is manufacturing defect. Was this information helpful? | |||
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I have faced panel issue with my Sony tv as well. It came just 13 months time and only use of 8 months.
BRAVIA Model: KDL-32W670A IN5 bearing Sr.no : 2804124.
I AM CHASING SONY INDIA SINCE 2.5 MONTHS BUT THEY REALLY DONT CARE and STILL its not replaced. They are asking almost 60% of TV price (rs.15500) for replacing panel and their cost is very high.
SONY quality is really gone down and their customer care is really pathetic. I WILL NEVER EVER BUY SONY PRODUCT AS THEIR QUALITY IS POOR AND IT BECOME BIG HEADACHE TO ME
Please help me.
regards,
mohamamd ghouse
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