Sony India — Sony Bravia LED KLV-28R412B TV

Address:	410206
Website:	www.sony.co.in

Hello Sir,

I have purchased Sony Bravia LED KLV-28R412B worth 25k in March 2015. and only within 14-15 months, it has started to show several black vertical lines on the display. The technician sent by the sony service center told us that display panel need to be replaced which will cost 10, 000. Servicing center is not very cooperative when asked about how a brand like sony can fool people like this. NO action has been taken after we refused to pay such high amount to repair the tv. Please help me to find out solution for this situation.

Your immediate help would be highly appreciable.