Sony India — Sony Bravia LED Panel Problem

Address:

Ernakulam, Kerala

I purchased sony bravia KDL 32EX550 in Aug 2012 in Rs.39, 500/- and after 2 years in Sept 2014 colour display problem statred. I booked complained on 12.09.14 with ID No.20902363 at Sony call centre. Next day sony technician visited and told that LED panel needs to be replaced and informed that the cost of LED panel will be Rs.16, 000/-. I was shocked to hear that within 2 yrs we have to spend 16000/- to repair the TV. We purchased the sony bravia thinking the good quality and durability but they selling such a poor quality material. I have found so many similar LED/LCD panel problem in Sony bravia TV. We have think before buying any sony product.