Sony India — Sony centres bad service against defective xperia m4 aqua

Address:

Mumbai City, Maharashtra

Sir I've purchased xperia m4 aqua on 04/07/15 from sony centre esquiretech at mira road under delivery chalan no.10802 dated 04/07/15 at around 7 pm and after 1 hour o[censored]se the mobile became blank and wasn't responding anymore because the piece was defective so I approched to sony centre from where a I bought the mobile and they denied to replace the defective piece with a new one even though I had purchased it an hour ago only even we hadn't tempered the phone in anyway and they have asked us to go the service centre and get it checked and bring a letter from sony service centre even though it wasn't an hour ago that I bought the mobile I even didn't inserted the sim card in it but even then they are forcing us to visit the service centre to get it checked, if my mobile is not replaced as soon as possible, now I'm feeling cheated and I wasted my Rs 23, 000 for such a defective piece so please get me my mobile replaced or give my money back immediately otherwise I have no choice but to go to the consumer court for the same.