Sony India — Sony Experia Z

Address:

Chennai, Tamil Nadu

Good Evening, Sony Experia Z IMEI[protected] I write in distress about the experience owning a Sony Experia Z phone. I bought the phone from a Poorvika Vendor last year in the month of April'14. I initially had two problems one phone getting heated and secondly red eye, however i carried on because of some sentiment. Last week my phone fell on the floor from my hand and the screen had broken lines but the display was fine, however am not able to use the phone anymore. I checked with Sony Service center and was informed that it will cost around 15K and since the phone is within warranty i can replace my phone with a new phone due to the ongoing problems by paying 13K. My Father also dropped his Micromax phone on the floor and had same amount of damage but it is working fine. After i had bought the phone i had recommended Sony to all the employees who work under me and above me and used to argue with my brother that Sony is the best, however his MOTO G phone bought for 12K has Gorilla glass and nothing happens when his son by mistake drops the phone on the floor and he has no heating issue or red eye. Looking forward for a resolution. Thanks & Regards Mohammed K Hussain [protected] Best time to contact between 09:00am - 01:00pm