[Resolved]  Sony India — Sony led model kdl-40ex520

Address:

Kolkata, West Bengal

We had purchased the said TV on 11th Nov 2011 for Rs. 64900.00 and it's just over 2 years the Picture quality has disfigured with two different colors. We had called the service engineer from Sony service centre, kolkata and having inspected the TV, I am told the TV panel has to be replaced with an approx cost of Rs.24000.00.

I am quite surprised with the repulsion of Sony product how can a panel go wrong within less than 2.5 years and would require to know the reason for the defect of the panel. I had a good experience of Sony products as we have been using Sony bravo TV, handycam, camera, PSP and photo saver.

I would urge you to visit my place and investigate the problem with the front panel and would appreciate if you could revert with suitable answers. My contact details [protected] and my email renati.[protected]@itc.in.