[Resolved]  Sony India — Sony Play station network (PSN) account hacked

Address:Nainital, Uttarakhand

Sony Provides a playstation network account to the playstation users .I have had a PSN account since 2011 .One can also buy game through this account online also, so they are directly downloaded i the playstation instead of a hard copy in form of a Disk (generally blue ray). Essentially these games get linked to your PSN ID . I bought once such game online on the 11th of October from the PSN, I played the game for 2 days and after that my PSN ID got hacked and I could no longer play the game for which I had paid for . Playstation network has a rule that no more that 2 playstations can be activated on the same PSN ID . On investigation I found that out of the blue 2 more playstations had been activated on my account and i can only deactivate these after 6 months .On calling the customer service they said that their had been no compromise from their end and blamed me for leaking my user name and passowrd . Please suggest what action i can take against sony
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Aug 14, 2020
Complaint marked as Resolved 
Sony India customer support has been notified about the posted complaint.
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