[Resolved]  Sony India — Sony service center (Abusing and harsh behaviour with customer)

Address:

Haridwar, Uttarakhand

Hi Sony Team, On[protected], i raise a ticket against my LED issue on sony customer care, that ticket was assigned to "Tirupati Enterprises, 45, vivek vihar, near national bank haridwar 249407 sony service center " after one day a engineer come to my house for reparing with new LED panel, after fixing that led panel Led Board was burst and both Led pannel and board was not working.There was one guy who is sitting in haridwar whose name is Anil telling me that he raised a ticket in sony for new Led pannel and board, after one i ask him for status, he was saying that you will confirm me on monday[protected] when i ask status him on monday he was saying that you will ask me on tommorow[protected], when i ask status of my ticket today then "he is talking me Harshly and abusing me and telling me that if you have guts then repair you tv i will not give you any status and put down the phone" when again i try to call him again he didn't pick my phone. I am a big fan of sony products, i didn;t expect this kind of behaviour from sony service center, Kindly help me and take a strong action against that service center otherwise i will put case against him and sony service center in consumer court and i will also put this on facebook and other social media sites so that people will know that how sony service center provide service to customers. I need help, kindly help me out from this... JOB-ID or CASE-ID OF TV TICKET RAISED is J42455377 JOBID or CASE-ID TiCKET RAISED AGAINST SERVICE CENTER is 21759984 with regards Gagan singh [protected]