Sony India — Sony tv bravia

Address:

Ernakulam, Kerala

We bought a Sony TV last year but due to some personal reason we didn't use it till last month.from September we started using it so we need the stand to fit it on wall .so we contacted the shop dealer and he talked to the company customer care and agreed to give the stand even if the guarantee period is over.last day we went to buy the stand from the Sony shop .they denied our request and told since its not in the warranty period they can't give the stand.disgusting...this stand is free with the TV during installation and the knew we didn't buy the stand yet then why they don't want to give the stand...Sony's service is very poor...