Sony India — Sony Viao defective Laptop

Address:

Pune, Maharashtra

with reference to above mail I would like to remind you and have your kind attention on the issue which addressed earlier. I didn't get any response from your side in spite of sending details of the problems that I faced because faulty laptop that I received from Sony center. Job No. for first job sheet(present on Invoice) Job. No. J31797575 Date :[protected] Job No. for second job sheet(present on Invoice) Job. No. J41322304 Date :[protected] Service Center : Telecare Sony Authorized Service center Sidhivinayak Society, Near Karve Statue, Kothrud This the 4th time laptop has malfunctioned in a year, Please find attachment for the Job sheet and Invoices which got earlier. Also bill is attached. Kindly revert back with a remedy asap. Unless and untill I hear it from you I won't be accepting Laptop from Sony Service Center. My warranty is expiring on 12 Sept. 2014, If anything happens after that I will have to pay for the faulty laptop which I got from Sony. Either replace a laptop or extend my warranty or refund by considering depreciation cost or any other alternative from your side. If a brand like Sony have a product which malfunction 3-4 times in a year and that to first year of purchase, It's a serious question on products of company.