[Resolved]  Sony India — Sony Xperia Z2 heavy heating problems for heavy price.

Address:Hyderabad, Andhra Pradesh

Respected Sir, I am facing unbearble heating problems (Applications stops work throwing error "Device need to cool down therefore shutting down") with my Sony Xperia z2 mobile of rupees 48000 thousand and took it to Sony authorize service center at Ameerpet Hyderabad.They did some troubleshooting on my Brand New Sony Xperia Z2 model mobile and informed me that it is fixed. I tested it again then and there at the time of delivery and heating and rest of the problem did not go away.I asked them to relook at it.Finally the service center gave me a true answer that. - "This is a Global known Problem with this high model.Sony will release new version of this mobile handset rectifying this problem.This device cannot be repaired.We have sent an email to Sony Technical team". I paid my hard earned huge money 48000 thousand on this mobile.I need this one with features to use as advertised or my money back. Please advise next steps.
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Aug 14, 2020
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