Sony India — Sony Xperia Z3

Address:Jamnagar, Gujarat

Dear Sir I have purchased Sony Xperia Z3 on 19th Jan.2015 form Jeddah, Saudi Arabia ..I have given this mobile to my son at India. Today it was fall down on the table by his hand & the volume key was goes inside & phone is not working now. Mobile was taken to the service center of SONY at Jamanagar, Gujarat, India . They told that it will be repaired here, You have to send back to Saudi Arabia . Now my question is that when I purchased the shopkeeper told me that is international warranty of 2 years . Why it is not operated in India ? What is the solution for make my phone operational ? I have Bill & everything with me. For your ref. I am attaching the bill copy & sticker of IME no. Pl give me the suggestion for the said issue. Myemail address is [protected]@gmail.com . Mobile no. [protected]
+1 photos
Was this information helpful?
No (0)
Yes (0)
Sony India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Sony India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    8014
    Pending
    0
    Resolved
    2252
    Sony India Phone
    +91 99 6793 9629
    +91 90 2912 0629
    Sony India Address
    No 14/43 Hameedia Centre 2nd Floor, Haddows Road, Nungambakkam, Chennai, Tamil Nadu, India - 600034
    View all Sony India contact information