Sony India — Table top for Sony Led TV Model no.: KLV-32R-402A

Address:

Bangalore, Karnataka

Hi, I would like to start my complaint with one feedback first which is "Sony has the worst customer service in the whole electronic world". In October, I started asking for Table Stand for my Led TV, where I was promised to get it in week times. Now, December is going to be over and I have not received anything yet. I would like to share the people names and number who are responsible for this pathetic service, if there is anyone who can take action against them (May be fire them from job), I would really appreciate. I contacted Sony Service Center, Koramangala, Bangalore and the people I spoke with, are as follows: 1. Dhanlakshmi 2. Vijay 3. Harish 4. Stephen 5. Shivakumar (Technician) 6. Manas (Technician) 7. Sandhya after waiting of 2 months, I have received the table top for my TV on 16th Dec, 2104, where I raised this problem in last week of October. On top of that, the produt delivered to me by Manas, was not the right part. It did not fit in the TV. Now I am calling again and again to the guys, and the only response that I hear from the personnels sitting over there is, "Sir, we will call you back". Noone does I just want to know, If personally or through any other means, I can inform to the higher authority people to shut down this cheap, pathetic, immature service center in Koramangala, Bangalore? I do not expect any reply from you either, since you also work for Sony. With no regards, Vikrant Mangal +[protected] Email: vikrant.[protected]@gmail.com