[Resolved]  Sony India — This is regarding Sony mobile service issue in “Repair and Return Technology (India) Pvt Ltd”

Address:Chennai, Tamil Nadu

Hi, I am Mukesh i bought Sony Xperia M Dual from Snapdeal and started using it from 1st week of June 14 and from that day onwards i face battery draining issue and later mic issue. I gave Mobile for service at Repairs and Returns Pvt Ltd, Egmore, Chennai. They did phone software update i don't know what kind of foolishness it is they did update for hardware issue. I got the phone on 23 June 14. But problem seems retain battery and mic plus camera. I gave it again on 30 July 14 and received on 20 Aug 14 you can see the gap here but the issue not solved again 3rd time i gave the phone for service in same branch on 22 Aug 14 and asked to wait for response till 1st week of sept. i tried complaining many time in toll free number and spoke with senior person and also mail but got no response. First thing is this is my new mobile used only 45 days and now keeping mobile for service 45 days. Is this the way doing service for the product. They want me to wait again and again. If not possible please ask him for replacement of mobile This is worst of money
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Sony India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Sony India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    8013
    Pending
    0
    Resolved
    2252
    Sony India Phone
    +91 99 6793 9629
    +91 90 2912 0629
    Sony India Address
    No 14/43 Hameedia Centre 2nd Floor, Haddows Road, Nungambakkam, Chennai, Tamil Nadu, India - 600034
    View all Sony India contact information