[Resolved] Sony India — This is regarding Sony mobile service issue in “Repair and Return Technology (India) Pvt Ltd” | |||
Hi, I am Mukesh i bought Sony Xperia M Dual from Snapdeal and started using it from 1st week of June 14 and from that day onwards i face battery draining issue and later mic issue. I gave Mobile for service at Repairs and Returns Pvt Ltd, Egmore, Chennai. They did phone software update i don't know what kind of foolishness it is they did update for hardware issue. I got the phone on 23 June 14. But problem seems retain battery and mic plus camera. I gave it again on 30 July 14 and received on 20 Aug 14 you can see the gap here but the issue not solved again 3rd time i gave the phone for service in same branch on 22 Aug 14 and asked to wait for response till 1st week of sept. i tried complaining many time in toll free number and spoke with senior person and also mail but got no response. First thing is this is my new mobile used only 45 days and now keeping mobile for service 45 days. Is this the way doing service for the product. They want me to wait again and again. If not possible please ask him for replacement of mobile This is worst of money Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Sony India customer support has been notified about the posted complaint. | |||
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