Sony India — TV service - reg

Address:

Chennai, Tamil Nadu

Sir/ Madam We have purchased sony TV 8 months back still it is in warranty. on 20.5.2015 it got repaired we lodged a complaint to service centre. on 21.05.2015 service centre given a service request ID 25536701 and also assured us that ur call will be attended with in 48 hrs.But no response from centre as assured again we called service centre .Then one person came and inspected TV and told us i will come on 25.05.2015 with spares.Not yet come and also no response from service centre. You know how the TV is essential. I didnot expect this type of response from SOOOOOONY.What i should do next. My mail id is [protected]@gmail.com Service centre : Tambaram chennai.