Sony India — Under warranty sony smart tv model - kdl-43w950c at service station since 45 days

Address:Jhansi, Uttar Pradesh, 284001

Hello team,

This is to file a consumer complain against sony india.

My sony smart tv model - kdl-43w950c which is still under warranty, stopped working last month around 12th of july and is at the service station since then. I have been chasing them for the repairing/replacement of the product. It has been over 45 days and i still do not have any resolution from them. The service center says that they have raised a request for the replacement of the product since the product parts are not available with them. However, nothing has happened yet and i am still waiting.
I really need you to look into this and help me. This is really an harassment to call up/visit the service center every day.

Hoping that you will take my case and get me what i deserve.

Thanks,
Sanchit
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