[Resolved]  Sony India — warranty voids

Address:

New Delhi, Delhi

I have a Sony Xperia z which is a water proof mobile up to a level of 1 meter for 30 minutes. I bought it only for its water proof feature but when I lastly visited the Sony Mobile Service Centre – Nehru Place, New Delhi as my Xperia z did not work properly and heat so much when I use it for surfing internet. Although my device is working but the representative of service centre said that your mobiles warranty is voided due to the red indicators of charging socket and I am supposed to pay more money for any service. But as I didn't dropped my phone in water, how can water enters in a water proof phone. I called the call centre they also said the same. Now am totally fed up as I paid 35000 to buy that phone and now I am receiving such a poor service from Sony. I want justice so please look in to the matter as I am student and can not afford to pay them again for their fraud and false service. Suraj kumar [protected]