Sony India — Xperia C malfunctioning product

Address:

Unnao, Uttar Pradesh

I'm from Delhi, I bought Sony Xperia C on 14th January, 2014 from Vikas Puri, It worked fine for a month and then it's audio port stopped working. I got the mother board changed after waiting for three days and the very next day phone started heating up and restarting. I went to the service center again and again. twice they updated the software saying there must a problem with the sim or the memory card. I got both my sim cards changed and bought new memory card and got the phone updated from there four times. I had to leave for hyderabad so I couldn't apply for replacement as it takes a few days. So I took my phone and came to Hyderabad, where I am pursuing my MBA. I'm now at OBS hyderabad which is 15 km far from the main city. The problem still persists. I went to Ameerpet service center they refused to accept my phone because the iemi number from the back of battery had washed off. They did not even try to ask the previous service center about it. I requested and still nothing was done. I was sent back. I had to go so far and nothing was done. I came back then I filed a complaint on sony's service support. This was the complaint id: 1-[protected]. The asked me to go to mehendipatnam service center. I went there but the person they asked me to meet wasn't there. And those who were there refused to check the phone. My phone is still restarting and heating and Sony is showing no responsbilty towards it's annoyed customer. I have visited various service centers now. And I have no patience left now. I want Sony to come to my college and take my phone from me and get it repaired. Or i want compensation for all the inconvenience caused by them in terms of money. This is a ridiculous way of treating customers. I will never be able to trust Sony ever again. I would have to request consumer court to take some action against it asap! Thank You.