Sony India — Xperia L poor service really a bad experiance with Sony

Address:

Chennai, Tamil Nadu

Before reading my story Call Chennai regional office number which Sony mentioned at their website ALWAYS NOT REACHABLE...This is how sony cheating their customers Dear Sir,  I have purchased Sony Xperia L on 18.11.13 with IMEI No: [protected] Invoice No:8913  One year warranty promised by Sony at the time of purchase.  After using your product I faced lots of problem. The major concern is Loud speaker doesn’t work & extra Cheap noise coming along with ringtone. So I have visited your service centre 5 times but problem not solved. Third time service your representative promised me that they will replace the mobile with new one if problem exists. The same problem happened again. But still Sony requesting me to use the mobile with same condition. I submitted 3 videos on 4th service & 3 videos on 5th service with date & IMEI number for more clarity. The videos are regarding what is the exact problem.  1. The mobile alarm will not work on morning. I cannot wake up on time. So I have to use another mobile for alarm 2. Cheap noise coming along with ringtone. In office everyone laugh at me while phone ringing. So I always use mobile on silent mode 3. Five times I visited service centre so I have to take off from my office. I have to travel too long to reach your service centre. Only three service centres in Chennai 4. Every time I have to arrange alternate phone 5. I cannot use social media on mobile. The only reason I purchased a Smart phone is I want to Keep on touch with others on social media 6. No one taking responsibility to solve the issues  The above concerns I have explained through frequent mails, Phone calls and directly visiting service centre. Even I captured Problem video to help Sony to solve issue by seeing real problem condition. I will write the same thing on all social websites. Please wake up Sony before customer get into Violation