Sony India — Xperia Z3 Compact stopped working twice in 1.5 months

Address:

Kolkata, West Bengal

I bought a sony xperia Z3 Compact on 3.3.2015. About 2-3 weeks later one day it just suddenly went dead. I took it to the store I purchased it from and they took it to the service center where the software adn updated and the phone was returned to me in working condition. Again yesterday 12.4.2015 the phone went dead again suddenly, as I was looking at an app. It's quite unacceptable that a phone I paid Rs. 40, 000 for drops dead twice in 1.5 months. I looked online and apparently many people are facing this same problem with this model. I would like to get the handset replaced, and not just a software update where it will break agin in 2 weeks. Hope to hear back from you ASAP.