Sony Mobile — regarding to xperia smartphone

Address:

Pune, Maharashtra

sir i bought smartphone from sony in augast 2013 after some days i updated phone to 4.1.2 version from 4.0.4 for somedays phone worked good but then started working bad i negleted due to i have no such time then now phone is working dead slow so decided to update again and baqcking up data in laptop it took 3 hrs but data didnt backed up i went to auth. service center and told databackup problem they answerd very childish...that you go to each folder and select ..copy and paste..whats this??? man this is smartphone???? a RS2000 phone do bettter than this list of problems heats very much after using 3G (my friends do mot dare to use my phone due to its heating) application errors while downloading on 3G hangs and stops responding and need to HARDRESET automatically turn on bluetooth or wifi at any time battery is irregular (if battery is 20% at sleeping time it will bve totally drained but on next time it only drains 5% or anything but phonw will not shutdown) camera...company claims its 12MP but after seen quality friends LAUGHS games pauses autometically ( a playstation certified device) COMPANY CLAIMS 1GB RAM BUT ITS ONLY 680MB i am getting shame on sony after using this phone i am fed up with this phone give me best solution thanks waiting for your reply