Sony Mobile — Sony Xperia Z touch Broken

Address:Hyderabad, Andhra Pradesh

I purchased Xperia Z six months back. It slipped from my hands and droped on floor...Front touch screen got broken. Since it was still in warranty period i visited the showroom but got no response for replacing the mobile. They say it is gorilla glass but broke for simple thing but covers no respose from the customer support. Its stilll in warranty period i dont have options to fix that. This is Sony, Brand that rules the world. Shame of them. I never expected this kind of a response from them.
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Jan 01, 2014
Updated by Ravi Injeti
They say it is not covered under warranty and even I have to pay 50% of the amount of present market price for replacing the mobile.
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