Sony Mobile — Worst customer service

Address:

Thane, Maharashtra

While closing the charging port with the cover of my mobile Xperia ZR, for few minutes it remains closed and it gets opened automatically. I had given my phone to service center in Panvel, ie dg mobile service. One month is going to complete, till now the service of my mobile is not yet completed, they are delaying the service of my mobile. Since I had purchased this mobile Sony Xperia ZR at rs 25000, just 3 months before, and also they are not assuring the condition of phone to maintain in service. And also they are not providing me a replacement or refund for my mobile. This is the worst service, i've faced from Sony mobile company. I am totally dissatisfied with it. Sufiyan [protected]