[Resolved]  Sony — Operating system not responding

To,

Sony customer care
Subject-regarding free service.

Sir,
I would like to inform you that it's me Raju Kumar the owner of sony viao of (SVE15127CNS IN5) model number and serial number 7000604.Having register
mobile number [protected] and email [protected]@gmail.com.I am submitting this application because of the problem arising since my laptop was in under warranty
(NOV 2013) and had be serviced before warranty period was over at Ludhiana service center that job sheet no-J32484230.
Problem-OPERATING SYSTEM NOT RESPONDING.
Due to extrem problem faced by me and problem being not solved by customer care since two months and as per my laptop was checked by technical department
and problem not found by it.So i requeste for free service.
The details of the job sheet is attached here within.