[Resolved]  Sony — Replace the phone or send my total money back...

Address:

Mathura, Uttar Pradesh

SIR,
I am a great member of your Sony family for the last 2002 years.I request you to visit my residence once to prove this point.I don’t use any other brand than the spell bounding term SONY.I use Sony tv, handycam, home theatere, digital camera for a long time but all these products are trouble free. i always prefer to buy Sony products as compare to other companies. But it was my ill fate that inspired by these performances.
I brought a Sony xperia SP phone(IMEI [protected]) cell phone on 14.08.2013.After the very first month only the performance was not as per SONY standards.So long it was functioning I did not have time to rectify minor defects like LED problems.But off late since 05/10/13 I am really disappointed.Till date I have given my set for repair at shailu electronics, Mathura (vide work order W[protected]), service centre said that motherboard will be changed by company from chennai, but they have taken 15 days for rectified the problem alongwith changing of motherboard(IMEI [protected]), After 1 day it has lots of problem like restarting, heating, battery problem, hanging, camera not clean, bad battery back up, spot on display.than today I have given my mobile set for repair at shailu electronics, Mathura (vide work order W[protected]
I request you to see that this set is replaced at the earliest as they are unable to repair the same but are harassing me time and again. This phone is not up to the levels of Sony products. Its irritating me a lot So, without my phone I am totally handicapped. So please replace the phone or send my total money back...

YOURS TRULY
SHAHID SIDDIQUI
[protected]
MATHURA(U.P)