South Bengal State Transport Corporation [SBSTC] — Conductor's misbehaviour, syndicate & bribe

Address:Kolkata, West Bengal, 713213
Website:online.sbstcbooking.co.in/default.aspx

The conductors of buses from durgapur to esplanade asks for rs.300-400 for even a small luggage. They don't even provide a ticket. They forcefully throws out the passengers if they are not bribed. When they are informed of complaints, they say "jake complain korar kore nin, amar kichu jai asbe na".
I would request you to kindly generate a 24x7 helpline number so that the safety & convenience of passengers is not at further stake. The number of passengers have already decreased. The empty buses are a clear sign of people avoiding sbstc.
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    South Bengal State Transport Corporation [SBSTC] Phone
    +91 34 3255 6419 (Corp. Office)
    South Bengal State Transport Corporation [SBSTC] Address
    Burnpur Rd, Court More, Asansol, West Bengal, India - 713304
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