South Central Railway — Late depatures and extended running time of MMTS

Address:

Hyderabad, Andhra Pradesh

I commute by 47151 Falaknuma-Lingampally MMTS everyday for the past few years. Though the train regularly reaches its destination late by 10 -15 minutes it was manageable. But for the past couple of months it has become a routine that the train reaches its destination late by more than 45 -50 minutes. Not just that the trains start late from originating stations but the running time is also extended by a good amount of time. A journey of 1:15 hrs is regularly becoming 2:00 hrs. During the past two months, I had to apply for leave for reaching late to office on more than 10 occasions whereas, I should be early to office by a good 40 minutes if MMTS run in time. And the return journey is also pathetic as 47187 LPI-FLK departs in time but is made to wait without valid reason before entering all the stations from Begumpet to Secunderabad and quite often it is found that the platforms are vacant and there are no crossings. Its so embarrassing that MMTS services which were very much reliable till a few months back are becoming a nightmare everyday. The services are getting worse by every passing day and there's clear unhappiness in every commuter with MMTS. Many may not air their grievances through complaints as there is dissatisfaction among people about complaints being redressed. They doubt if the complaints are even read. It is evident that it is not a problem which could not be solved as things were much better till a few months back and they are getting worse due to lack of proper management. Also there is concern among commuters that SCR is deliberately discouraging commuters to travel by MMTS. If SCR doesn't improve at least to its past performance, passengers may some day teach a hard lesson to the management.