Southern Railway — Misbehaviour of tte against my daughter

Address:Thiruvananthapuram, Kerala, 695009

Dear sir
On 8/12/2016 my daughter swetha alone was travelling from cherthala to trivandrum at 6. Pm in jan shathabdi train no12075. The ticket was booked by me online vide pnr no [protected]. She was coming from cherthala engineering college after surrendering her college id card since she had completed her studies. She was travelling in d12, seat no 84. She was bit tensed since train was already late by almost one hour and no other ladies were in the coach. Before reaching alappuzha a tte came and verified her ticket. He then asked for the id. She was having her driving licence colour photocopy. Then the tte suddenly got angry and started shouting at her with high voice. And he asked her to get down at alappuzha. It was almost dark and there were not much train to trivandrum. He asked for 400 rs and she gave that amount. Still he was shouting at her. Everybody was looking at her as if he had caught a thiefs. She started crying and called me. I was in kozhikode for an offical tour. Then i called one of my tte friend in trivandum. Mean while every travellers in the compartment came and argued with the tte for threating and make crying a girl especially in the night. One more tte from another compartment also came and he also started threatening. And he gave a white paper and asked her to write something that they have not taken money etc.. That time he given back 400 rupees since the passengers were telling him that they will give complaint about threatening and buying money.
My daughter is still mentally upset. So i request an urget action against him and please let me the know the actions. I am ready to come along with my daughter and ready to give evidence.
Thanking you
Rajeev puthalath
Joint transpot commissioner
Trivandrum
[protected]
[protected]@gmail.com
Was this information helpful?
No (0)
Yes (0)
Southern Railway customer support has been notified about the posted complaint.
Complaint comments 

Comments

Exorbitant Rate charged for a ticket .

PNR[protected] .Train No: 82631 - Chennai - Kollam Suvidha Special. Date of Journey -02/12/2016. Class 2nd AC.Rate -
Ticket was purchased from the reservation counter at Kottayam railway station.
I was charged this exorbitant rate of Rs 4910/ for a ticket booked under general quota .When I checked the rate online later on, it showed as Rs 1690/ only. I could've taken a flight instead by paying this amount !!
I would like to know why I was charged this rate . If it was an error, I would like to have the additional amount refunded.
Expecting an immediate action from your end.
Thank you.

I am traveling in Chennai Egmore -MANGALORE express. I made three SMS complaints to clean the toilets. No action taken. My pNR[protected].

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Southern Railway
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    20%
    Complaints
    776
    Pending
    0
    Resolved
    152
    Southern Railway Phone
    +91 94 4478 8127
    +91 94 4478 8125
    +91 94 4478 8126
    Southern Railway Address
    GM Secretariet, Head Quarters Office, Parktown, Chennai, Tamil Nadu, India
    View all Southern Railway contact information