Address: | 671321 | Website: | sparindia.com |
From: nizar pervad
Sent: 17 February 2016 23:21
To: [protected]@sparindia.com
Subject: Excess billing complaint
On 16.02.2016 I purchased two chandika glycerine soaps among other things from SPAR, forum mall, vadapalani, Chennai. MRP printed on the package of the soap is Rs 58. But in my bill it is printed as Rs 174 and that much amount is collected from me. That is Rs 232 is charged extra from me. It is only later when I reached home I checked the details.
Detail of the bill is as follows:
Bill made at 14:18:10 hours on 16.02.2016. Store ID: 30003. Res:113, Cashier:278 . Total items in the bill is 11 and the soap is item no:6. Total amount of the bill is Rs 1949.10. Photo of the bill enclosed.
I requested refund of excess amount collected from me and sent email to sparindia.com in their customer grievance redressal email ie, [protected]@sparindia.com as shown in their website 0n 17.2.16 with photos of the bill.
My complaint is not even acknowledged yet. Was this information helpful? |
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