[Resolved]  Spectranet — Slow Speed by using Wifi purchased from Spectranet only

Address:

Ghaziabad, Uttar Pradesh

I am really disappointed by taking Spectranet Services. Services of Spectranet are really very poor. Even the Customer Care is also not very good. They are not capable of resolving the queries of the customers. I told one of the executive MR Sachin Gupta and to transfer the call to one of his Senior Member/Floor Manager and he has refused to do so. I have logged a complaint ([protected] ) regarding the slow speed of internet. Technical executive called me to check the speed with LAN cable. Speed by using LAN cable is fine but while using Wifi Router it is worst. I have purchased WIfi Router from Spectranet only. NOw they are saying that we are claiming speed 16Mbps by using LAN cable but not by using Wifi. They are saying that we are supporting only Wifi Router but we are not supporting why the speed is slow from Wifi Router.