[Resolved]  Spectranet — Spectranet broadband Internet connection not working

Address:

Pune, Maharashtra

I wish to bring to all your notice that spectranet broadband internet connection is not working since 10 days at my place in elysium, wakad. Starting from 8th-May, I have been calling customer care every day and everytime i get to hear that tomorrow it will be repaired. I have heard various reasons for disconnectivity ie. firewall issue, fibre cut issue, power issue and latest was that the port is disabled at the box outside by flat. I just subscribed to the new connection on 29-Apr-14 and in lest than 10 days time issues started occurring. There has been never a convincing reply. I even tried to ask to refund my money but they are not listening. Also when i ask to drop a mail with details of the issue of escalate my issue to seniors, this request is also not taken up. suggest not to go for spectranet. Regards, Rajesh