Address: | Kolkata, West Bengal |
PNR No. KYCCJQ
Dear Sir,
This is to bring to your kind information and necessary action for the business policy conducted by Spice Jet.
Seems the only means of business for Spice Jet is from Cancellation Fees.
On 19-May-2015 I booked 4 tickets from CCU (Kolkata) to BOM (Mumbai) and the ticket was refundable/cancellable and the total amount was Rs. 16, 180/- (please find attached the ticket)
Yesterday when I cancelled my booking the total amount that spice jet deducted is Rs. 14, 000/- and they are refunding me the remaining amount of Rs. 2, 180/- (approx). They are giving bogus reasons for the deduction of such high cancellation fees.
Are they not going to resell the tickets? I am cancelling my tickets 10 days before my journey.
Need your urgent attention for such action by Spice Jet and take stern action against them to give us due justice.
I wouldn't have bothered if my ticket was non cancellable and non refundable.
Spice Jet made it canceleable but non refundable.
Need your immediate action against the practice of Spice Jet.
I need refund after charging the cancellation fees but not 90% of the total booking amount. Cancellation Charges should be fair.
I am hereby attaching the booked as well as the cancelled tickets for your reference.
Regards,
Wamik
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