[Resolved]  Spice Jet Airlines — customer care not answering my complaint - Flight SG3597 CANCELLED ; PNR: Y9J46T

Address:

Chennai, Tamil Nadu

I sent the follwing mail to [protected]@spicejet.com on 28.11.2014 Dear SpiceJet customer care executive, I received the following message from you on Tuesday the 25th of December 2014. Since then I have been trying to reach you through the customer care numbers provided but they are forever busy!! I sincerely hope that this mail does not go unattended. (" (PNR-Y9J46T): Your flight SG 3597 dated 11-Dec-14 from Chennai has been rescheduled due to operational reasons and will now depart at 10:20 AM. We regret the inconvenience caused. Please check the flight status at http://book.spicejet.com/FlightStatus.aspx or call [protected] / [protected], if you have any queries or concerns.") I had made this booking for my husband, a doctor, who has an Association Of Surgeons meet in Tuticorin at 10 am on 11th December 2014. Now he has to make other arrangements to reach there on time. So kindly cancel the ticket and give us a full refund as this is an unexpected postponement from your side due to "operational reasons" Thanking you, Suyambukani Kumeran [protected]