Spice Jet Airlines — Flight

Sir, I booked flight no SG 109 from DELHI to CHENNAI for PNR CD39XX with travel date MON 16 NOV, 2015. I got a mail from spicejet requesting me to order 'Add-on' for the above detailed flight and their was flight status bar also with the mail.The status bar showed that the flight is delayed by 1 hr 55 minutes and I planned for the trip accordingly. But the status bar was updated approx 1 hour before the departure of flight and it showed that the flight is in time. Since I planned for travel keeping in mind the delay informed previously and despite all my efforts I missed the flight. I am attaching both the mail images for your ready reference. It is requested that full amount may be refunded as it is the airlines fault. Waiting in anticipation of an early and favourable response. Kind Regards, Ribhvan email : alka.[protected]@gmail.com