[Resolved]  Spice Jet Airlines — Flight camcellation and non refund of amount

Address:Mumbai City, Maharashtra

Sir, I booked a spicejet flight from Amritsar to Mumbai for 12 Dec 2014 via make my trip. But due to some reasons the flight got cancelled. I had to then take the other flight at much elevated prices. I was assured that the amount will be refunded within 30 days but i have not received my amount till now. I also mailed spicejet few days back, in turn i got the automated reply assuring they will get back soon but noone replied. I again sent the mail on 12/01/2015 and agian got the automated reply. I would like to file for compensation for the extra burden i had to bear and the delay in processing the refund procedure.
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Aug 14, 2020
Complaint marked as Resolved 
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Sir,
I booked a spicejet flight from Amritsar to Mumbai for 12 Dec 2014 via
make my trip. But due to some reasons the flight got cancelled. I had to
then take the other flight at much elevated prices. I was assured that
the amount will be refunded within 30 days but i have not received my
amount till now. I also mailed spicejet few days back, in turn i got the
automated reply assuring they will get back soon but noone replied. I
again sent the mail on 12/01/2015 and agian got the automated reply. I
would like to file for compensation for the extra burden i had to bear
and the delay in processing the refund procedure.

I booked a SpiceJet Flight 443. The details are as follows:Dec 12-Confirmation #NF[protected]Amritsar ATQ3:40 PMMumbai BOM6:20 PM
Passenger name: Sarjan Singh
cancellation request Reference Number - IN1412R6S089337
PNR No. : B2HP9V

Dear Jayant krishan,

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. In reference to your complaint, please note that post receiving your refund from the airline, we have initiated full refund for INR 6278.00 from our end with RRN#[protected] on 22-Jan-15 and same will reflect in your account as per your bank processing cycle. We thank you for contacting us.


Assuring you best of our services.

Team-MakeMyTrip Care

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