Spice Jet Airlines — Flight cancelled and no substitute arranged

Address:

Srinagar, Jammu and Kashmir

3 tickets Trip ID: [protected] of clear trip.com booked from Srinagar to Delhi for travelling date of 01.06.2015 @ 12.10Hrs on 04.02.2015 well in advance. But Srinagar to Delhi flight No.SG-214 was cancelled. It is informed by the Airlines staff @ srinagar airport that the intimation was sent to our cell phone on 29.05.2015 at 21.00Hrs. As no prepaid phones work in J&K, we didn't got the information. The spice jet didn.t arranged substitute to us. We were planned to go to Hyderabad through Indigo flight No.6E-307 scheduled @20.10Hrs on the same day. Hence We has to cancel the ticket and purchase new tickets through Jetairways paying an Amount of Rs.6990/- each which left Srinagar @17.00hrs. Please refund Rs.6990*3=20970/- plus 3000/- towards taxi which we has to pay due to delay of flight in Delhi+ Rs.30000/- towards mental harassment caused to us (Total of Rs. 53970- ticket cost paid) during our well planed trip.If the same is not done within 30days (on or before 03.07.2015) we may force to lodge complaint to Consumer court for a compensation DOUBLE TO THIS AMOUNT.