Spice Jet Airlines — Flight cancelled but not informed

Address:

Hyderabad, Andhra Pradesh

I have had a bad experience with SpiceJet from the beginning. Sure, they have the reputation of arriving on time but they are also notorious for cancelling and changing flight timings without notice. I had to travel from Hyderabad to Guwahati on the 2nd of May, and the flight was via Delhi. I had also received a text message which said that the flight was postponed. No surprises there, keeps happening to me all the time. What they didn't mention was that the Delhi to Guwahati flight was cancelled. Thank god I decided to look up the flight status yesterday otherwise I would had never known. Moreover the customer care staff didn't pick the call for some 4-5 times. And finally when I got hold of them, all they could say was "We are sorry". I am never flying with SpiceJet ever again and nor do I recommend it to others.