Spice Jet Airlines — Not happy with the service and no one care about customer

Address:

Chennai, Tamil Nadu

I have booked a ticket on Via.Com to travel from Delhi to Hyderabad on 28th Feb 2015. PNR number T8B1YZ. I had to make We require following changes in the passenger list Pradeep Kumar should be changed to Pradeep K Mounisha K should be changed to Mounisha P The ID proof they have do not reflect the full name for Pradeep and Mounisha still have her old name reflecting on IDs after marriage. I did check on some travel sites that this should be changed by the service provider and the security do not accept the letter from gazetted officer. Sent an email to customer service, applet authority, Nodal officer and made many calls to reach Nodal officer and Applet authority and no one picked my call. I called Spicejet customer service around 20 times in two days and no proper information and more than 7 time they disconnected me from the Line. They gave me a special advice to cancel non refundable ticket and book another one. No one knows what to do and customer service guys are pathetic. Help me