Spice Jet Airlines — Refund related

Address:

Mumbai City, Maharashtra

The flight has been delayed by more than 3 hrs due to Technical reasons and weather conditions. And a link has been sent for full refund. After executing the link.I got the following mail of refund status which is totally misguiding and cheating the customer. Just booked(BOOKING STATUS) SpiceJet SpiceJet SG 206 Mumbai → Chennai Thu, 08 Jan 2015 22:20 — 00:25 2h 5m, 0 stops Travellers Mr Mr sunder rajan PNR: Z4TJPV PAYMENT RECEIPT NET BANKING NET BANKING IDBI Bank TOTAL CHARGE Rs. 4, 910 FARE BREAKUP Base Fare Rs. 3, 755 Other Charges Rs. 806 Convenience Fee Rs. 200 Travel Insurance Rs. 149 Total Rs. 4, 910 Hi sunder, We have processed a refund of Rs. 200 for your Mumbai - Chennai one-way booking (Trip ID [protected]). The refund should appear in your account in 5 to 7 working days depending upon your bank. COMPUTED REFUND DETAILS Description Amount Gross Amount (+) Rs. 4, 761.0 Cashback (–) Rs. 0.0 Discount (–) Rs. 0.0 Net Amount Rs. 4, 761.0 Airline charges (–) Rs. 4, 561.0 Cleartrip charges (–) Rs. 200.0 Service tax (–) Rs. 0.0 Cleartrip Service tax (–) Rs. 0.0 Convenience fee (–) Rs. 200.0 Amendment charges (–) Rs. 0.0 Other charges (–) Rs. 0.0 Total refund amount Rs. 0 Pl. look into the matter and take necessary action with respect to airlines or ur service related problems.