Spice Jet Airlines — Spicejet Flight Cancelled Just 3 Days before Departure

Address:

Jammu, Jammu and Kashmir

I had booked a connecting SpiceJet Flight for two from Jammu to Bengaluru having the PNR no. BBQ9JX via goibibo on MAY 19 2015. The flight was booked for JUNE 3 2015 summing to Rs. 19054. I received a telephonic call today viz MAY 30 2015 saying that the SpiceJet flight has been cancelled from their end. When I asked the SpiceJet Executive to shift me to another flight, he responded saying that all the flight tickets have been sold out. This has created a lot of inconvenience to me as I am not getting any other flight within my reach as the prices have now been shooted up by Rs. 5000. When requested to refund the amount, they are not ready to refund me the whole amount and saying that it will take 30 days to process. It is unfortunate that in the era of IT and Telecommunication, to refund an amount of money it takes a period of 30 days!! It is my request that my refund claim of amount Rs. 19054 be processed within 24-48 hours.